faq



What is the Sphynx Facial Threading Machine?

The Sphynx Facial Threading Machine is a user-friendly beauty tool designed to remove facial hair effectively and with minimal discomfort. It offers a safe and hygienic way to maintain smooth, hair-free skin.

How do I use the facial threading machine?

For best results, follow these steps:

1. Clean and dry your face thoroughly.
2. Turn on the machine and place it against your skin.
3. Slowly move the device in the direction of hair growth.
4. After use, apply a gentle moisturiser to soothe the skin.

Is the threading machine suitable for all skin types?

Yes, our threading machine is designed to be safe for all skin types, including sensitive skin. However, if you have any specific skin conditions, we recommend consulting with a dermatologist before use.

Can I return the product if I'm not satisfied?

Absolutely! We offer a 30-day return policy for all our products. If you're not satisfied with your purchase, please contact our customer service team to arrange a return.

How do I clean the threading machine?

To clean your device, switch it off and remove any hair from the threading loops. Wipe the exterior with a soft, dry cloth. Do not use water or any chemical cleaners on the machine.

How can I contact customer service?

Our customer service team can be reached via email at support@sphynxbeauty.com, or you can call us at [your phone number]. We are here to assist you Monday to Friday, from 9 AM to 5 PM.